User Agreement

Last Updated: July 16, 2026  |  Effective Date: July 16, 2026

1. Description of the Service

Fitly is an interior design tool powered by artificial intelligence. Its main features include:

• Free Design: after you upload or take a room photo, enter a text description, and choose a design style, the AI generates interior design renderings for you;
• Template Design: quickly generate designs from preset templates through a guided flow;
• My Designs: view, manage and save your generation history;
• Membership & credits: obtain credits for generating renderings and related membership benefits through purchases or subscriptions.

We may adjust, upgrade or optimize specific features, interfaces and benefits as our business develops; what is displayed in the App shall prevail.

2. Account

2.1 Automatic sign-in

The App uses automatic sign-in: on first launch, we automatically create and sign in to an account based on your device identifier — no registration or personal details required. Your account is associated with your device identifier. Uninstalling and reinstalling the App, or switching or resetting your device, may make the account and the designs and credits under it unrecoverable. Please save any renderings you need to your photo library in time.

2.2 Account use

• Your account is for your personal use on this device only and may not be lent, rented, transferred or sold;
• All actions performed through your account (device) are deemed your own actions, and you bear the consequences arising from them.

2.3 Deleting account data

Self-service account deletion is not yet available in the App. If you wish to delete your account and associated data, you may submit a request via the contact details in Section 13. Deleted data cannot be recovered, and the design records, remaining credits and membership benefits under your account will be removed at the same time without refund (except as otherwise required by law). Please save any renderings you need before submitting the request.

3. Credits, Membership and Subscriptions

3.1 Credits

• Generating a rendering consumes a certain number of credits; the specific consumption rate is as displayed in the App;
• Credits can be obtained by purchasing credit packs, subscribing to membership, or participating in platform activities;
• Credits can only be used within the App to redeem generation services; they are non-withdrawable and non-transferable, and do not expire.

3.2 In-app purchases and auto-renewable subscriptions

• Purchases and subscriptions in the App are completed through Apple App Store in-app purchase; prices are as displayed on the purchase page, and charges are billed to your Apple ID account;
• Auto-renewable subscriptions: if you purchase an auto-renewable membership, the subscription automatically renews and charges at the end of each subscription period, unless you cancel at least 24 hours before the end of the current period;
• How to cancel: you can manage or cancel your subscription at any time in your device's "Settings → Apple ID → Subscriptions". After cancellation, benefits for the current paid period are unaffected, and no further renewals occur;
• Restore purchases: if your benefits are not synced after switching devices or reinstalling the App, you can use "Restore Purchases" in the App.

3.3 Refunds

Virtual goods such as credits and membership are non-returnable and non-exchangeable once purchased and delivered, except as mandated by applicable law or as provided by Apple's refund policy. To request a refund, please submit it through Apple's official channel (reportaproblem.apple.com); the acceptance and outcome of refund requests are determined by Apple under its policies.

4. Content You Upload

4.1 Your warranties

You warrant that you hold lawful rights to, or have obtained the necessary authorization for, the photos you upload and the text you enter, and that they do not infringe any third party's copyright, portrait rights, privacy rights or other lawful rights and interests. If a photo you upload contains identifiable images of other people, other people's homes, or other content involving third-party rights, you must ensure that you have obtained the consent of the relevant rights holders.

4.2 Scope of license

To provide the service to you, you grant us a license solely for the purpose of delivering the service features, allowing us to store, transmit, compress and process the content you upload and to submit it to the AI service engaged by us to generate renderings. We commit that your photos will not be used to train AI models, nor be used for any purpose outside this service. Except as set out in this Agreement and the Privacy Policy, the rights in the content you upload remain yours.

5. Nature and Use of AI-Generated Content

• Renderings do not constitute professional advice of any kind, including but not limited to advice on building structure, construction methods, material selection, load-bearing and safety, fire protection, or budgeting. For actual renovation, please consult qualified designers and contractors;
• Due to the nature of AI technology, generated results may deviate from the actual space, distort proportions, deform objects, or contain unreasonable content; we do not guarantee the accuracy, completeness, or fitness for a particular purpose of generated results;
• Provided you comply with this Agreement, you may save and share your generated renderings and use them for personal purposes;
• Commercial use: during your active subscription membership, watermark-free renderings that you generate and then save or share may be used for commercial purposes; all other renderings (including watermarked ones) are limited to personal use and may not be used commercially;
• Given that the legal status of AI-generated content remains uncertain across jurisdictions, we make no guarantee as to the copyrightability or ownership of generated results;
• When you use or distribute generated content externally, you must comply with applicable laws and regulations (including any requirements to label AI-generated content, where applicable) and bear the resulting responsibility yourself.

6. User Conduct

When using the App, you must not:

• Upload, enter or generate content that violates laws, regulations or public order and morals, including but not limited to obscenity or pornography, violence or terrorism, gambling, fraud, content endangering national security, or content infringing others' rights;
• Upload photos or materials that infringe others' intellectual property, portrait rights or privacy;
• Use the service to generate content intended to mislead or deceive others (e.g., passing renderings off as genuine photos of real property in false advertising);
• Reverse engineer, decompile or crack the App, or access and use the service through crawlers, scripts, bulk registration or other abnormal means;
• Circumvent or interfere with the App's billing, credit or security mechanisms;
• Resell the service in any form, or use it to provide commercial services to third parties without our written permission.

If you violate the above rules, we may, depending on the severity, take measures including warnings, content removal, feature restrictions, suspension or termination of service, and account bans, and will report serious cases to the competent authorities in accordance with the law; you bear any resulting losses.

7. Intellectual Property

• The intellectual property rights in the App's software, interface designs, icons, copy, trademarks, template materials and other content belong to us or the respective rights holders;
• Without our written permission, you may not copy, modify, distribute or sell the above content, or use it for any commercial purpose;
• Ownership of the content you upload is addressed in Section 4; use of generated content is addressed in Section 5.

8. Disclaimers and Limitation of Liability

• The service is provided on an "as is" and "as available" basis. We will make reasonable efforts to keep the service stable, but we do not guarantee that it will be uninterrupted or error-free, nor that generated results will meet all of your expectations;
• We are not liable for service interruptions or data delays caused by force majeure, failures of basic telecommunications networks, failures of third-party services (such as cloud services, AI services or the App Store), or routine maintenance and upgrades, but we will strive to minimize the impact and restore the service promptly;
• Renovation decisions you make based on generated renderings, and their consequences (including expenses and construction outcomes differing from expectations), are your own responsibility;
• To the maximum extent permitted by applicable law, our total aggregate liability to you shall not exceed the total fees you actually paid for the service in the twelve (12) months preceding the event giving rise to the claim. This clause does not exclude liability that cannot be limited or excluded by law (such as damage caused by intentional misconduct or gross negligence).

9. Changes, Interruption and Termination of the Service

• We may change, suspend or terminate part or all of the service as business requires. For changes materially affecting your rights or for service termination, we will notify you in advance via in-app announcements or similar means;
• If the service ceases operation entirely, we will announce it in advance in accordance with the law and make appropriate arrangements for credits you have purchased but not consumed and membership benefits that have not expired;
• Provisions that by their nature should survive (including intellectual property, disclaimers and limitation of liability, and dispute resolution) remain in effect after this Agreement terminates.

10. Personal Information Protection

We attach great importance to the protection of your personal information. For how we collect, use, store and protect your personal information, and the rights you enjoy, please refer to the Privacy Policy, which forms an integral part of this Agreement.

11. Amendments to This Agreement

We may revise this Agreement from time to time. The revised Agreement will be published on this page with an updated "Last Updated" date; for material changes, we will notify you prominently, for example via in-app notices. By continuing to use the App after an update, you are deemed to accept the revised Agreement; if you do not agree, you should stop using the App.

12. Governing Law and Dispute Resolution

The formation, validity, interpretation and performance of this Agreement are governed by the laws of the People's Republic of China (Mainland).

Any dispute arising from or in connection with this Agreement shall first be resolved through friendly negotiation; failing that, either party may submit the dispute to the competent people's court at the place where the operator is domiciled.

13. Contact Us

If you have any questions about this Agreement, or wish to file a complaint or report, you can reach us via:

• Email: yuhsintech@gmail.com
• In-app "Settings → Suggestions & Feedback"
• Operator: Yuhsin Technology (Haikou) Co., Ltd. (御新科技(海口)有限公司)