Recharge & Subscription Agreement
This Agreement is entered into between you and the operator of Fitly (the "App"), Yuhsin Technology (Haikou) Co., Ltd. (御新科技(海口)有限公司, "we", "us" or "our"), regarding paid services such as credit purchases and membership subscriptions. It supplements the User Agreement. Matters not covered here are governed by the User Agreement and the Privacy Policy.
Please read this Agreement carefully before purchasing, especially the provisions in bold (including automatic renewal charges, refund rules, and the non-refundability of consumed credits). By ticking "agree" and completing payment, you are deemed to have read and agreed to the entire content of this Agreement.
1. Credits
- Definition: credits are virtual entitlements used within the App to redeem AI rendering generation services; they are not currency and do not represent any statutory rights instrument;
- How to obtain: you can obtain credits by purchasing credit packs, activating a membership subscription (granted per subscription period), or participating in platform activities (such as new-user bonuses);
- Consumption: each rendering generated consumes a fixed number of credits; the specific rate is as displayed in real time on the purchase page. Credits are non-refundable once consumed; generated results not meeting your expectations is not a ground for refunding credits (except for generation failures caused by system faults, in which case credits are not deducted or are returned);
- Validity: credits do not expire and remain valid for as long as your account exists;
- Restrictions: credits may only be used by your account within the App; they are non-withdrawable, non-transferable, and cannot be exchanged for legal tender;
- Account notice: the App uses automatic sign-in associated with your device. Uninstalling and reinstalling the App, or switching or resetting your device, may make the account unrecoverable, in which case the remaining credits under it can no longer be used. Please plan your purchase amounts accordingly.
2. Credit Packs
- Credit packs are one-time consumable products containing a fixed number of credits (some packs include bonus credits); details are as displayed on the purchase page;
- After payment succeeds and is verified by our server, the credits are immediately added to your account balance;
- Credit packs involve no automatic renewal; every purchase must be initiated and confirmed by you.
3. Membership Subscriptions
3.1 Subscription types
- Monthly / yearly membership (auto-renewable subscription): subscribe to PRO membership monthly or yearly; during the subscription, credits are granted per period (monthly / yearly, in the amounts displayed on the purchase page) along with PRO membership benefits;
- Lifetime membership (one-time purchase): a single payment grants long-term PRO membership benefits and a one-time credit grant, with no automatic charges of any kind;
- The specific PRO membership benefits are as displayed in real time in the "PRO Membership Benefits" section of the purchase page.
3.2 Automatic renewal terms (monthly / yearly membership)
Please note: monthly / yearly memberships are auto-renewable subscriptions. After you confirm the purchase, payment is charged to your Apple ID account, and the subscription renews automatically at the end of each subscription period.
- Billing: the subscription automatically renews and charges your Apple ID account before the current period ends, unless you cancel at least 24 hours before the end of the current period;
- How to cancel: you can turn off auto-renewal at any time via "Settings → My Subscription" in the App, or via your device's "Settings → Apple ID → Subscriptions";
- After cancellation: cancelling auto-renewal does not affect benefits within the current paid period; no further charges or renewals occur after expiry, and credits already granted per period do not lapse when the subscription expires;
- Duplicate purchase notice: if you are already a lifetime member, there is no need to purchase a subscription membership.
3.3 Commercial use of content generated during membership
Pursuant to Section 5 of the User Agreement: during your active membership, watermark-free renderings that you generate and then save or share may be used for commercial purposes; all other renderings (including watermarked ones) are limited to personal use.
4. Payment, Delivery and Restoring Purchases
- Payment channel: all paid products in the App are purchased through Apple App Store in-app purchase and billed to your Apple ID account; we do not collect any of your payment account information;
- Prices: product prices are as displayed in the App Store in your local currency at the time of purchase and may vary across countries and regions;
- Delivery and verification: after payment completes, the transaction receipt is submitted to our server for verification; credits are granted or membership activated once verification passes. If you encounter "payment succeeded but benefits not delivered" (e.g., verification incomplete due to network issues), you can tap "Restore Now" in the prompt or "Restore Purchases" at the top of the purchase page to re-verify, or restart the App and wait for automatic syncing;
- Pending transactions: if your Apple ID is subject to Family Sharing settings such as "Ask to Buy", the transaction stays in a pending state, and benefits are delivered only after approval and successful payment;
- Restore purchases: after switching devices or reinstalling the App, you can use "Restore Purchases" to sync your purchased membership. Restoration relies on the purchase records of your Apple ID, so please use the same Apple ID used for the original purchase.
5. Refunds
- Virtual goods such as credits and membership are non-returnable and non-exchangeable once purchased and delivered, except as mandated by applicable law or as provided by Apple's refund policy; consumed credits are not refundable;
- Refunds for in-app purchases are handled and decided by Apple. To request a refund, please submit it through Apple's official channel (reportaproblem.apple.com); we cannot make refund decisions on Apple's behalf;
- If a transaction is refunded, we may reclaim the credits and membership benefits corresponding to that transaction; if the credits have already been consumed and the balance is insufficient, we may deduct the shortfall from credits you obtain later;
- For conduct that seeks improper gain through abusive refunds, we may take measures including purchase restrictions, feature restrictions, or termination of service, and we reserve the right to pursue legal remedies.
6. Adjustments to Prices and Benefits
- We may adjust product pricing, pack contents, credit consumption rates and membership benefits based on operational needs; adjustments will be made public via the purchase page or similar means, and do not affect benefits you purchased and activated before the adjustment;
- If the price of an auto-renewable subscription increases, you will be notified in accordance with Apple's rules; where your consent is required, the subscription will not auto-renew at the new price without it.
7. Minors
If you are a minor, please read this Agreement with your guardian and make purchases only with your guardian's consent. We recommend that guardians manage minors' in-app purchases through device features such as Screen Time and "Ask to Buy".
8. Miscellaneous
- This Agreement forms an integral part of the User Agreement; for matters concerning purchases and subscriptions, this Agreement prevails over the User Agreement in case of inconsistency;
- We may revise this Agreement from time to time. Revisions will be published on this page with an updated "Last Updated" date, and material changes will be notified prominently, for example via in-app notices. By continuing to purchase or use paid services after an update, you are deemed to accept the revised Agreement;
- The formation, validity, interpretation and performance of this Agreement are governed by the laws of the People's Republic of China (Mainland); any dispute arising from this Agreement that cannot be resolved through negotiation may be submitted by either party to the competent people's court at the place where the operator is domiciled.
9. Contact Us
If you have any questions about this Agreement or the paid services, you can reach us via:
- Email: yuhsintech@gmail.com
- In-app "Settings → Suggestions & Feedback"
- Operator: Yuhsin Technology (Haikou) Co., Ltd. (御新科技(海口)有限公司)